Insurance

To ensure privacy, some people don't use insurance since it requires a mental health diagnosis and insurers may seek personal details about your problems. Such information may become part of your permanent medical record and can affect future employment, disability insurance, or security clearance. Furthermore, children who receive a mental health diagnosis may be denied access to certain educational programs or denied future participation to law enforcement or military service.

Paying for the session yourself allows for quality counseling services and offers confidentiality without intrusive managed care requirements.

If you choose to use insurance, our licensed providers are in-network with the following:

• Anthem Blue Cross and Blue Shield insurance and EAP (We are not in-network with Anthem HIP)

• CareSource Marketplace

• IU Health and IU EAP

• Tricare (Authorized Non-Network)

• UMR

• United
  

Insurance coverage for Couple and Family Therapy

If you want to use your insurance, we have to assess if you are experiencing distress that is significant enough to meet the criteria for a mental health diagnosis and that couples/family therapy is necessary to improve your symptoms related to the diagnosis. Based on the assessment, your insurance will then determine if couple/family counseling in combination with the diagnosis is covered by your specific plan.

As a heads up, our assessment process for couples is a 3-part process - Initial appointment with the couple followed by individual sessions with each partner, which means it typically takes a few sessions to see if your insurance company determines such services are covered.

**Please note that benefits are an agreement between you and your insurance company. We cannot guarantee any insurance coverage or reimbursement. If you have eligibility concerns or questions, you should contact your insurance provider directly.

Using out-of-network insurance benefits with our providers:

In some cases we are able to verify your out-of-network benefits. However, we also encourage you to check your insurance plan to determine if there is an out-of-network deductible and what percentage of our service fee may be covered. Also, we are able to submit claims to most insurance companies following your session so you may receive reimbursement from your plan.